First Care Ambulance can offer transfer support for those patients being detained under the Mental Health Act or Mental Capacity Act. We can provide a 24-hour, responsive service for the movement and care of people with mental health illness. Our team has over 20 years’ experience in providing a professional, reliable and compassionate service managing vulnerable and challenging behaviour safely and with dignity and respect.
Our staff are experienced in handling potentially difficult and vulnerable patients and will work closely with Mental Health Practitioners to ensure a safe and effective transfer. Our specialist staff consist of healthcare assistants, registered mental health nurses and escorts with expertise in areas including learning difficulties/disability, autism & Asperger’s, dementia, child & adolescent mental health and older adult care.
Our staff have training in:
- Safeguarding vulnerable adults and children
- Breakaway techniques
- Control and Restraint
Working in partnership with local Mental Health Trusts we are committed to understanding each patient’s needs and delivering high standards of care to patients with a wide range of mental health illnesses. We can also offer PTS services for those patients who are travelling voluntarily for mental health treatment.
First Care has extensive experience in providing a variety of secure transfers throughout the UK for adults, children and adolescents with mental health illness.
Journeys have included:
- To and from low, medium and high secure psychiatric settings.
- Court escort and attendance for hearings including transfers to and from prisons and courts.
- From police stations, A&E departments and 136 suites.
- To and from outpatient appointments.
- Blue light emergency transfers if required.