Monday to Sunday

Kestrel Business Park

Sowton, Exeter


Monday to Sunday

Kestrel Business Park

Sowton, Exeter



“Both journeys were so friendly & caring.
The ambulance crews are superb, thank you so much.”
Mrs C, Exmouth 2016

Our Services
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First Care Ambulance provide a wide range
of health transport services.
Give the team a call to find out more.

Our Services
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“The crew were absolutely the best.
They put my mind at rest and
were wonderful - Great teamwork.”
Mr A, Barnstaple 2016

Find Out More
Contact Us

Our friendly, qualified staff put their patients
at the heart of everything they do.

Our Services
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Medical Transport
Medical Transport
We offer a full patient transport service for both NHS and private patients.

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First Care Ambulance Event Medical Services Home
Event Medical Services
We can provide a wide range of medical cover at events from sporting engagements to charity fundraisers.

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First Care Ambulance Mental Health Transport Home
Mental Health Transport
We offer transfer support for those patients being detained under the Mental Health Act or Mental Capacity Act.

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Our Service

First Care Ambulance provide a wide range of medical transport services. With over 20 years’ experience we have become the go to provider of patient transport in the South West. Our patient focused approach and friendly, can do attitude is the choice of NHS providers, Clinical Commissioners and individuals across the country.

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About Us

First Care Ambulance Round Logo

First Care Ambulance is a leading patient transport provider based in the South West. Established for over 20 years we have qualified and experienced staff that can offer PTS and event medical services across the UK.

Frequently Asked Questions

Do I need to be a Hospital or care provider to book transport with you?

No, we provide services to a wide range of customers including NHS acute hospitals to individuals.

Do you provide medical cover for all types of events?

Yes we provide cover for all events from village fetes to major sporting events.

Are you CQC registered?

Yes, all healthcare providers must be registered with the CQC. At our last inspection we received a good rating in all areas.

Safe, Effective, Caring, Responsive & Well Led


Patient Journeys per Year


Star CQC Rating


Miles per Year

First Care Ambulance Staff and Services

Why Choose Us?



Over 20 years experience providing a wide range of medical transport.




Our company values put our patients at the heart of everything we do.




Our friendly, qualified staff ensure a safe and timely journey.



Here’s what just some of patients and customers have said…


“Drivers were excellent, very accommodating, friendly and couldn’t do enough to help!”

Mr G, Somerset

“First Care Ambulance has shown commitment to patient safety and care; coupled with a pragmatic, flexible and business-like working relationship with the Commissioners and booking partners.”

NEW Devon Clinical Commissioning Group

“At NDDH, the FCA Team work alongside the transport coordinator and are co-located with the Clinical Site Management Team. This has had a really positive effect on supporting our efforts to maintain patient flow, and therefore safety and quality of care.”

North Devon District Healthcare NHS Trust

“Excellent care, reassuring and professional Thank you.”

Mrs W, Devon

Working in Partnership with

Contact Us

Need to book patient transport or just want further information about our wide range of transport services? Our team is on standby 24 hours a day 7 days a week, give us a call and let us see if we can help. Or, simply fill in the form below to be contacted by one of our team as soon as they are available.

We are always keen to hear your feedback and suggestions and encourage patient comments through our on board patient surveys. If you would like to provide us with your feedback, compliment or concern there are a number of ways you can do this:

  • By phone: please call 01392 438522 Option 3, 5
  • By email: please send full details to office@firstcareambulance.net
  • By letter: please send full details to First Care Ambulance, 16/17 Kestrel Business Park, Kestrel Way, Sowton, Exeter EX2 7JS
  • Via the form provided