HCPC Paramedics – Flexible bank opportunities

February 2, 2021

The role will require you to transport high dependency patients to and from treatment centres in a safe, compassionate and timely manner to defined standards. This includes transferring patients to hospitals outside of the South West. This role is based in Exeter.

Key elements of the role:

  • Maintain high standards of patient care.
  • Support the delivery of a responsive service.
  • Effective team working.
  • Provide a compliant and safe service, utilising skills and experience.
  • Maintain accurate and timely reporting.

Requirements for this role at First Care Ambulance:

  • HCPC registration paramedics.
  • Good people skills including a polite and friendly manner.
  • Excellent driving skills & a clean licence (no more than 3 points)
  • Minimum of 2 years experience.

In return for your time & hard work First Care will provide:

  • Competitive pay rates
  • Free uniform
  • Training & development

Please EMAIL a covering letter and a C.V. for the attention of Diana Littlejohns
if you require further information Tel: 01392 438522 / Option 1

Patient safety is always the first priority

January 14, 2021

Despite all ambulance services across the UK facing great pressures due to the current pandemic, First Care continues to maintain transportation target times. Healthcare is still available for routine and elective appointments and patient transport continues as usual whilst recognising all the Covid rules and restrictions.

Patient safety is always the first priority. Strict PPE and infection control measures are in place across all our transport services.

National Lockdown Guidance

Nightingale Hospital opens in Exeter

December 4, 2020

The Nightingale Hospital opened in Exeter on 26th November, set up to receive Coronavirus patients. First Care has been supporting, providing safe transport for patients requiring continuing care and those returning home. Nightingale has 116 beds and aims to take the pressure off local hospitals.

Hands – Face – Space

November 4, 2020

First Care responds to increasing numbers of C19 patients

A dedicated resource has always been in place for the safe transport of patients with C19 when being discharged from hospital. This resource has been doubled from 1st November 2020 in order to ensure that the maximum number of beds are available in our hospitals.


First Care steps up to support GP’s in North Devon

October 13, 2020

The NHS is preparing for winter and services will be stepped up to support increasing numbers of patients and the increase in Covid-19 cases.

First Care will be supporting across many areas. At the beginning of November a new service will start to support GP’s in North Devon. First Care Paramedics will make home visits to assess patients and provide GP’s with a comprehensive triage report. This service will allow GP’s to focus their time on meeting demand at Surgeries whilst ensuring that those patients who require home visits will continue to receive a timely and comprehensive service.

The Peninsula Neonatal Service available 24/7

September 24, 2020

First Care Ambulance continues to maintain a resilient service for the residents of Devon.

Critical services such as The Peninsula Neonatal Service and Covid related urgent services has meant that we need to ensure that we have skilled staff available 24/7.

Some FCA Colleagues have needed to isolate from family members due to shielding guidelines. For those key members of the FCA team, accommodation has been provided in Exeter and Plymouth to ensure continuity of service and recognise the risks to vulnerable patient groups.

Moving to temporary accommodation is a big commitment so a big thank you goes to those team members who have made that commitment to ensuring safe services continue during these difficult times.

Feel free to contact us for further information about our transport services.

First Care Ambulance Services – 5 months of Covid-19

August 11, 2020

First Care are pleased and proud to inform customers that continuous safe ambulance transport has been provided throughout the last five months, supplying essential support to the NHS and vulnerable patients in need of safe transportation to hospitals and medical centres. The First Care team have been trained to a high standard, minimising the infection risk and protecting clients lives. PPE was swiftly sourced and introduced for staff and patients – in addition to this 5,000 masks and 50 litres of alcohol hand gel are being deployed each week.

Patient Zone – Track your journey!

June 14, 2019

First Care Ambulance have invested in creating a Patient Zone. This is an online portal for all that use our transport service. It can be easily accessed through a website from any location. We are constantly thinking of new ways to make the Patient Zone more beneficial to everyone that uses our service. Currently, if you use the Patient Zone you will be able to view your own booking details to give you peace of mind that we have all the correct details for you, and you will be able to view any booked past/present/future journeys we have for you. For a journey taking place on the present day, you will be able to retrieve an estimated time of pick-up which is updated systematically throughout the day to ensure accuracy.

Should you be interested in using this service, please email firstcare.ambulance@nhs.net and we will contact you to create an account for you to use on the website.

First Care Ambulance awarded non-emergency patient transport services in Plymouth

February 6, 2017

First Care Ambulance (FCA) is pleased to announce it has been awarded an interim nine month NHS contract to run Plymouth’s non-emergency patient transport service.

FCA offers a wide range of patient transport services for clients including Clinical Commissioning Groups, NHS hospitals, mental health services and private individuals.

The company’s qualified, experienced staff are currently working closely with Plymouth Hospital NHS Trust and NEW Devon Clinical Commissioning Group to provide a caring, safe, responsive and patient focused service.

FCA owner John Fraser said: “Our dedicated team of ambulance crews and control managers understand the challenges ahead and, as always, we will be putting our patients at the heart of everything we do.

We are delighted to be taking over the Plymouth service and will be working hard to provide the city’s patients with a service they can rely on.

First Care awarded non-emergency patient transport services in Devon

December 15, 2016

First Care Ambulance is delighted to announce it has been awarded the NHS contract to run non-emergency patient transport services in Devon.

We are currently working closely with the county’s hospitals to provide a caring, safe, responsive, efficient and effective patient focused transport service.

Our dedicated team of medical professionals, ambulance crews and control managers understand the challenges ahead and, as always, we will be putting our patients at the heart of everything we do.

First Care Ambulance will always strive to provide the people of Devon with a service they can rely on and ambulance crews they can depend on.