Patient Zone – Track your journey!

June 14, 2019

First Care Ambulance have invested in creating a Patient Zone. This is an online portal for all that use our transport service. It can be easily accessed through a website from any location. We are constantly thinking of new ways to make the Patient Zone more beneficial to everyone that uses our service. Currently, if you use the Patient Zone you will be able to view your own booking details to give you peace of mind that we have all the correct details for you, and you will be able to view any booked past/present/future journeys we have for you. For a journey taking place on the present day, you will be able to retrieve an estimated time of pick-up which is updated systematically throughout the day to ensure accuracy.

Should you be interested in using this service, please email firstcare.ambulance@nhs.net and we will contact you to create an account for you to use on the website.

First Care Ambulance awarded non-emergency patient transport services in Plymouth

February 6, 2017

First Care Ambulance (FCA) is pleased to announce it has been awarded an interim nine month NHS contract to run Plymouth’s non-emergency patient transport service.

FCA offers a wide range of patient transport services for clients including Clinical Commissioning Groups, NHS hospitals, mental health services and private individuals.

The company’s qualified, experienced staff are currently working closely with Plymouth Hospital NHS Trust and NEW Devon Clinical Commissioning Group to provide a caring, safe, responsive and patient focused service.

FCA owner John Fraser said: “Our dedicated team of ambulance crews and control managers understand the challenges ahead and, as always, we will be putting our patients at the heart of everything we do.

We are delighted to be taking over the Plymouth service and will be working hard to provide the city’s patients with a service they can rely on.

First Care awarded non-emergency patient transport services in Devon

December 15, 2016

First Care Ambulance is delighted to announce it has been awarded the NHS contract to run non-emergency patient transport services in Devon.

We are currently working closely with the county’s hospitals to provide a caring, safe, responsive, efficient and effective patient focused transport service.

Our dedicated team of medical professionals, ambulance crews and control managers understand the challenges ahead and, as always, we will be putting our patients at the heart of everything we do.

First Care Ambulance will always strive to provide the people of Devon with a service they can rely on and ambulance crews they can depend on.